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Discussion topic: Cannot log into paramount plus

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This message was authored by carol777 This message was authored by: carol777

Cannot log into paramount plus

I'm on sky Q. Sky keep telling me I can get paramount + free as part of my package. However when I try to log onto it it rejects either my password or e-mail. I have checked the info is correct, but even whe I tried the forgotton password option the promsed e-mail does not appear in my e-mail account. The automated 'help' just sends me round in circles. It's driving me crazy. Is the password the one for sky or something else?

 

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This message was authored by Invisiblename This message was authored by: Invisiblename

Re: Cannot log into paramount plus

Posted by a Superuser, not a Sky employee. Find out more

@carol777  Have you followed these instructions?

 

https://helpforum.sky.com/t5/Sky-TV/How-do-I-sign-into-Paramount-with-Sky/ba-p/4124312

I am just another Sky customer!
This message was authored by Laing1 This message was authored by: Laing1

Re: Cannot log into paramount plus

Posted by a Superuser, not a Sky employee. Find out more

@carol777 wrote:

I'm on sky Q. Sky keep telling me I can get paramount + free as part of my package. However when I try to log onto it it rejects either my password or e-mail. I have checked the info is correct, but even whe I tried the forgotton password option the promsed e-mail does not appear in my e-mail account. The automated 'help' just sends me round in circles. It's driving me crazy. Is the password the one for sky or something else?

 


@carol777 not sure what login details you are using but you need to create a paramount + account using an email address and password of your choosing (Sky have not set up an account for you)  as per the link by @Invisiblename 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
carol777
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This message was authored by carol777 This message was authored by: carol777

Re: Cannot log into paramount plus

Sorted now thank you. Finally got it sorted via the PC .

 

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