Cannot get movies despite subscribing

[Lardie]

Hi, I suscribe to sky movies/ Cinema, But i can only get the cinema channel all the other sky movie channels look like they arescrambled, a bit like they go when you get really bad weather 

I have tried all the turning off / on, double check connections etc all my other channels are fine it just the movies

[oldfella]

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@Lardie wrote:

Hi, I suscribe to sky movies/ Cinema, But i can only get the cinema channel all the other sky movie channels look like they arescrambled, a bit like they go when you get really bad weather 

I have tried all the turning off / on, double check connections etc all my other channels are fine it just the movies

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Could be a slight Dish misalignment @Lardie 

Work through the following link and if you cannot solve your issue it will lead to booking a Engineer.
Alternately, if you are on a Communal Dish you will need to contact your Landlord or Management company.
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q.

[Lardie]

Hi, Not sure that i described well 

I get all my channels perfect including the sky cinema channel, It is the other movie channels that do not work from 301 onwards. If i was not entitled to them it would be blank with a message telling me but i pay for movies

[oldfella]

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@Lardie wrote:

Hi, Not sure that i described well 

I get all my channels perfect including the sky cinema channel, It is the other movie channels that do not work from 301 onwards. If i was not entitled to them it would be blank with a message telling me but i pay for movies

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Hi @Lardie 

In your post you said

"all the other sky movie channels look like they arescrambled, a bit like they go when you get really bad weather "

So as I said this could be due to a slight dish misalignment.

This would not necessarily affect all channels and the ones with the weakest signal will be the first to suffer.