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Discussion topic: Cannot download recordings

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This message was authored by GaryWilson This message was authored by: GaryWilson

Cannot download recordings

I am trying to download recordings of Masterchef Australia.  I created a series link to record all episodes.  I click into it and it shows me the past episodes of the current series.  So I click on the U&W S16 E1 to download the past recording and I get the message:  You don't have the required subscription to download this program.  I do have access to the U&W channel though - so why does it not let me pull old episodes down?

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This message was authored by MightyQuinn This message was authored by: MightyQuinn

Re: Cannot download recordings

Posted by a Superuser, not a Sky employee. Find out more

Hi @GaryWilson   You are not trying to download the HD version without a HD subscription? If this is the case I recommend changing your default download format to SD.

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