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Discussion topic: Cannot create an account for Discovery+ ???

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This message was authored by Disappointed1 This message was authored by: Disappointed1

Cannot create an account for Discovery+ ???

Discovery+ is free on my contract. Keep trying to activate but need to create an account. Sky keeps telling me its not available at the moment and to try later as they are working on the problem. How much later? 5 months into contract? 

Any advice how to de this. Thanks for any help.

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This message was authored by oldfella This message was authored by: oldfella

Re: Cannot create an account for Discovery+ ???

Posted by a Superuser, not a Sky employee. Find out more

@Disappointed1 wrote:

Discovery+ is free on my contract. Keep trying to activate but need to create an account. Sky keeps telling me its not available at the moment and to try later as they are working on the problem. How much later? 5 months into contract? 

Any advice how to de this. Thanks for any help.


Hi @Disappointed1 

Before Activating Discovery plus you must first subscribe through Sky Marketplace.

https://www.sky.com/help/articles/discovery-plus

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