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Discussion topic: ITVX - Ad break keeps freezing

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This message was authored by Ogrejgr This message was authored by: Ogrejgr

ITVX - Ad break keeps freezing

Everytime I watch anything on ITVX, the moment it gets to an ad break I get a black screen and then nothing happens. I have to exit the program then reselect the episode/program and go back in. Then the ad break plays and the next part then plays until the same happens again at the next as break. It's so frustrating!!!

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This message was authored by Quoman7 This message was authored by: Quoman7

Re: ITVX - Ad break keeps freezing

Posted by a Superuser, not a Sky employee. Find out more

@Ogrejgr wrote:

Everytime I watch anything on ITVX, the moment it gets to an ad break I get a black screen and then nothing happens. I have to exit the program then reselect the episode/program and go back in. Then the ad break plays and the next part then plays until the same happens again at the next as break. It's so frustrating!!!


Hi @Ogrejgr Try rebooting your router by removing the power cable for 30 sec then reconnect to reboot, then reboot your main SKYQ box by turning the power off at the socket for 30 sec then turn back on?

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