Discussion topic: Cannot access any channel Sky all channels
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Message posted on 03 Oct 2025 07:01 PM
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Cannot access any channel Sky all channels
Trying to switch switch on channel it appears for 5 seconds. Then screen goes blank
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Message posted on 03 Oct 2025 07:11 PM
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Re: Cannot access any channel Sky all channels
@Gigor wrote:
Trying to switch switch on channel it appears for 5 seconds. Then screen goes blank
Hi @Gigor
Have you tried rebooting your Q box?
To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.
Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.
Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)
note: some features may take up to 5 minutes to return.
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