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Discussion topic: Cannot access Netflix without having to do a software update every single time. Why is this happenin

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This message was authored by: Lh17

Message posted on ‎20 Jul 2024 08:28 PM

Cannot access Netflix without having to do a software update every single time. Why is this happenin

Everytime I try to watch Netflix I have do do a software update and re start my box before it will connect. Why is this happening?

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎20 Jul 2024 10:09 PM

Re: Cannot access Netflix without having to do a software update every single time. Why is this happ

Posted by a Superuser, not a Sky employee. Find out more

@Lh17 

Are you seeing the spinning red circle because if you doing this should fix it:

 

https://helpforum.sky.com/t5/Sky-Q/Netflix-Red-Spinning-Circle-on-Launch/m-p/4691069/highlight/true#...

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