09 Sep 2023 11:53 AM
I can view these channels live but cannot access the recordings - please help 😬
09 Sep 2023 12:00 PM - last edited: 09 Sep 2023 12:05 PM
Posted by a Superuser, not a Sky employee. Find out morehi @Home+JR
Do you have the HD add on - HD is not included by default but the default download quality is set to HD not SD so if you don't have the HD add on
You just need to change your download preference to SD
Main Menu -> Settings -> Setup -> Preferences
BTW as your other post queried the same but just for a different channel it has ben removed as the reason will be the same (even if it is not the SD/HD issue)
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