Cancel skytv

[Letstalk]

I need to cancel my sky tv, I didn't know it came with cheapest Netflix with adverts. How can I do this, it's only been few days... HELP

[TimmyBGood]

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@Letstalk wrote:

 I didn't know it came with cheapest Netflix with adverts. 

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Realistically that's the only version which can be there for the price.  'Standard with Adverts' can be upgraded to 'Standard' or 'Premium' by adding a Sky supplement: this should still be a little cheaper than subscription to Netflix directly.

The one thing that's not available is the Extra Member feature for watching on a television set at a different address.

[Richardr1]

You need to call them ASAP. Sky have a 31 day cooling off period, when you can cancel before being held to the minimum term you agreed.

https://www.sky.com/help/articles/cancel-sky-tv 

You will need to pay for the days you've had the TV service.

[StargazerUK1984]

I was clearly not following all the changes properly when I saw the email but glad threads and other sites pointed out the recient changes that ofcom made sky do.

I just called today and asked when in the customer retentions and was able to exit penalty free due to the price hike as I was within the 30 day window still. So April will be my last month.

I was asked what made me unhappy and told them of the issues in my contract  mainly releating to discounts was not done properly multiple times and the paramount+ downgrade during contract.

I only had a few months to go but it saves me a bit and I got Now TV for £2.99 for 12 months and paying for boost after my free month trial, yes a month overlap but its not that bad.

Going to save a bit but I been wanting to exit for a while and glad of the changes for sky q.

They had to try to offer me one last deal but it was not much better then what I am paying now. Glad to be leaving.

I seen others say sky q box not required back but they want mine back. To be fair it is a v3 UHD 2TB so they could put it to good use.