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Discussion topic: Cancel sky

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This message was authored by MeganJones This message was authored by: MeganJones

Cancel sky

Hi I'd like to cancel my sky TV please

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This message was authored by Mark39 This message was authored by: Mark39

Re: Cancel sky

Posted by a Superuser, not a Sky employee. Find out more

You can't cancel via the public forum, I'm afraid. Give Sky a call or use the contact options via the still need help button here: https://www.sky.com/help/home/your-account/my-account-and-subscription/cancelling/cancel-my-subscrip...

 

31 days notice required. If you're 'in contract' you  may not be able to cancel.

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Cancel sky

Posted by a Superuser, not a Sky employee. Find out more

@MeganJones 
To cancel all of your TV subscription, if you’re out of contract you’ll need to give Sky the required 31 days notice. The latest T’s and C’s explicitly state you can’t cancel when still in a minimum term deal unless Sky agree. If they agree you’ll have to pay the remainder of your discounted term.

Select ‘Need more help’ at the bottom of the following link which will lead to contact details.
https://www.sky.com/help/articles/cancel-sky-tv#contact-leave
(Make sure the flag in the bottom right corner is the correct one ie; UK or ROI).
UK customer ~ The link may include an email link and also a Message Us option (which is normally available between 9am and 7.30pm).
ROI customer ~ it’s only by calling Sky Ireland or writing in.

If you are cancelling Sky Q totally the return packaging will be sent out towards the end of your notice period. Don’t forget to keep your proof of posting indefinitely.


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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