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Discussion topic: Cancel sky tv installation

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This message was authored by Hannah75 This message was authored by: Hannah75

Cancel sky tv installation

Due to have a sky TV set up. Have waited 12-present and been texted to say it could be till 6.15. I can not wait this long as have other commitments and have waited for over 4 hours. Can I please cancel and reschedule without a charge as you have changed the original time

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Cancel sky tv installation

Posted by a Superuser, not a Sky employee. Find out more

@Hannah75 
In case you aren’t aware this is a customer to customer forum and you’re not contacting Sky Customer Services by posting on here.

 

You will need to call Sky in view of them still potentially coming today so they may charge you £25 if a responsible adult is not there.

https://www.sky.com/help/articles/reschedule-your-sky-tv-engineer-appointment

 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by MightyQuinn This message was authored by: MightyQuinn

Re: Cancel sky tv installation

Posted by a Superuser, not a Sky employee. Find out more

Hi @Hannah75   I'm afraid you are not talking to Sky. This is a public community forum and not Sky customer services. There is no connection to your account.

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Cancel sky tv installation

Posted by a Superuser, not a Sky employee. Find out more

@Hannah75 

I've added a link to my original post. 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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