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Discussion topic: Cancel sky kids

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Avatar for michellemariefinc
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This message was authored by: michellemariefinc

Message posted on ‎11 Mar 2024 08:30 PM

Cancel sky kids

I want cancel sky kids last time I called he said no

Hi
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Avatar for GD1
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Superuser
This message was authored by: GD1

Message posted on ‎11 Mar 2024 08:36 PM

Re: Cancel sky kids

Posted by a Superuser, not a Sky employee. Find out more

@michellemariefinc  As this us a customer helps customer forum you'll need to call to cancel, however if your in a minium term you won't be able to.

 

 

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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Avatar for Daniel0210
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This message was authored by: Daniel0210

Message posted on ‎11 Mar 2024 08:49 PM

Re: Cancel sky kids

Posted by a Superuser, not a Sky employee. Find out more

@michellemariefinc 
To remove part of your Sky Q/+ TV package you will need to contact Sky and give 31 days notice. As you seem to have found if you have 'in contract' discounts you may not be able to remove them. Also make sure cancellation of a certain add-on doesn’t cancel another discount. You can either call or use the messaging service to cancel this
https://www.sky.com/help/articles/cancel-sky-tv


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
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Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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