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Discussion topic: Cancel mum's subscription

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This message was authored by: Mia2010

Cancel mum's subscription

Mum has dementia and has gone into a care home.

Sky are saying they can not cancel the contract because it's a 24 month contract!!!!!!!!

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This message was authored by: TimmyBGood

Re: Cancel mum's subscription

Posted by a Superuser, not a Sky employee. Find out more

@Mia2010 

 

Typically that's correct: minimum contract terms for subscription television cannot be exited.

 

Do you have an activated Lasting Power of Attorney?  This might help with negotiating.

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