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Discussion topic: Cancel contract

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This message was authored by Reno1 This message was authored by: Reno1

Cancel contract

How to cancel my subscription 

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Cancel contract

Posted by a Superuser, not a Sky employee. Find out more

@Reno1 
Sky TV
~ To remove part of your TV package you will need to contact Sky. If you want to cancel it completely, and you’re out of contract, you’ll need to give the required notice of 31 days. Be aware the latest T’s and C’s explicitly state you cannot cancel within a minimum term deal unless Sky agree to it. If they agree you’ll end up paying off the rest of the discounted term in one payment.
Select ‘Need more help’ at the bottom of the following link which will lead to contact details.
https://www.sky.com/help/articles/cancel-sky-tv#contact-leave
(Make sure the flag in the bottom right corner is the correct one ie; UK or ROI).
UK customer ~ The link may include an email link and also a Message Us option (which is normally available between 9am and 7.30pm).
ROI customer ~ it’s only by calling Sky Ireland or writing in.

If you cancel correctly you should receive a confirmation email from Sky.

If you’re cancelling Sky Q totally don’t forget to keep you proof of posting indefinitely when you return the box(es). Return packaging will be sent out towards the end of your notice period.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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