Discussion topic: Cancel HD
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Message posted on 20 Jul 2026 10:40 PM
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Cancel HD
HD free offer finish 20/7/26 need to cancel as can't afford it
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Message posted on 20 Jul 2026 11:17 PM
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Re: Cancel HD
Ensure you call Sky to cancel it 31 days before the expiry date. ie by 19th June
Message posted on 21 Jul 2026 05:08 AM
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Re: Cancel HD
@Catcur
You needed to contact Sky giving 31 days notice so unfortunately you will be paying for another month. You may be able to remove it via this link which includes a message option (usually available between 9am & 7.30pm) or by calling using the number that should appear.
https://www.sky.com/help/articles/change-your-package-2-t2#downgrade
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
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Sky customer since 2001
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Message posted on 21 Jul 2026 06:47 AM
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Re: Cancel HD
@PandJ2020 You had me very confused for a moment there 😉
@Catcur Be aware that if they don't do a deal with you and you do cancel HD then almost all of your recordings from Sky branded channels at least won't be accessible until you re-sub to HD. You'll also need to change the download preference from HD to SD in the Q box settings.
If you actually meant UHD then this would apply to UHD recordings instead.
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