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Discussion topic: Can't get Paramount+ on mini boxes

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This message was authored by lescon22 This message was authored by: lescon22

Can't get Paramount+ on mini boxes

Hi

 

I have Paramount+ woring fine on my main Sky Q box but can't get it to work on my 3 mini boxes

 

On the mini boxes it just comes up with the get Pamount+ or sign in I have signed in but it just sits on the scrolling sreen with the Get Paramount+ or sign out boxes

 

I have tried logging in with my phone using the code thats displayed on screen but then it goes to choose your subscription screen 

 

I have tried all the tips posted in the various posts on here but nothing is working

 

Getting very frustrated with this and the Sky Bot is a waste of space

 

Any help would be greatly appreciated

 

Thanks 


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This message was authored by Tom-W19 This message was authored by: Tom-W19 Answer

Re: Can't get Paramount+ on mini boxes

Posted by a Sky employee

Hi lescon22

 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the blue bubble to start the conversation.

 

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Thanks
Tom

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This message was authored by Quoman7 This message was authored by: Quoman7

Re: Can't get Paramount+ on mini boxes

Posted by a Superuser, not a Sky employee. Find out more

Hi @lescon22 Try rebooting your router by removing the power cable for 30 sec then reconnect to reboot, then reboot your main SKYQ box by turning the power off at the socket for 30 sec then turn back on to reboot, do the same with the Mini box.

Then retry the app?

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I used to have superpowers… But a therapist took them away.
This message was authored by Tom-W19 This message was authored by: Tom-W19 Answer

Re: Can't get Paramount+ on mini boxes

Posted by a Sky employee

Hi lescon22

 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the blue bubble to start the conversation.

 

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Thanks
Tom
This message was authored by Addie15 This message was authored by: Addie15

Re: Can't get Paramount+ on mini boxes

Posted by a Sky employee

Update-We are closing this chat now as this matter has been resolved. If there is anything else we can help you with in the future, please do not hesitate to reach out. Thanks.

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