08 Apr 2023 12:04 PM
Hi
I have Paramount+ woring fine on my main Sky Q box but can't get it to work on my 3 mini boxes
On the mini boxes it just comes up with the get Pamount+ or sign in I have signed in but it just sits on the scrolling sreen with the Get Paramount+ or sign out boxes
I have tried logging in with my phone using the code thats displayed on screen but then it goes to choose your subscription screen
I have tried all the tips posted in the various posts on here but nothing is working
Getting very frustrated with this and the Sky Bot is a waste of space
Any help would be greatly appreciated
Thanks
09 Apr 2023 09:18 AM
Posted by a Sky employeeHi lescon22
Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the blue bubble to start the conversation.
Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
09 Apr 2023 08:48 AM
Posted by a Superuser, not a Sky employee. Find out moreHi @lescon22 Try rebooting your router by removing the power cable for 30 sec then reconnect to reboot, then reboot your main SKYQ box by turning the power off at the socket for 30 sec then turn back on to reboot, do the same with the Mini box.
Then retry the app?
09 Apr 2023 09:18 AM
Posted by a Sky employeeHi lescon22
Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the blue bubble to start the conversation.
Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
10 Apr 2023 11:10 AM
Posted by a Sky employeeUpdate-We are closing this chat now as this matter has been resolved. If there is anything else we can help you with in the future, please do not hesitate to reach out. Thanks.
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 90 minutes
New Discussion