Can't download recordings or fjlms on sky

[Aggie1]

When i try to download a recording the message says queued. There is plenty disk space. Been like this for a few days now.

[Addie15]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

[Quoman7]

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@Aggie1 wrote:
When i try to download a recording the message says queued. There is plenty disk space. Been like this for a few days now.

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Hi @Aggie1 click on the link Here and follow the instructions?

[Mr+Flibbles+86]

We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks