Can’t delete or manage recordings

[Iain75]

Can access anything in recordings on the main Sky Q box - whether it's viewing recent recordings or managing recordings to free up disc space 

any ideas ? 

[Daniel0210 · Accepted solution]

@Iain75 
You haven't said what you've tried already so if you haven’t done it it may be worth rebooting the main Sky Q box, then once that’s back up and running do the same with any mini boxes if applicable -
~ Using the remote put your main Sky Q box into standby
~ switch the box off at the plug
~ wait at least 30 seconds and then switch the box back on at the plug
~ follow the on screen instructions
~ when the screen goes blank and the blue Q stops pulsating wait another 30 seconds
~ press the 🏠 button

Allow 5-10 minutes before things hopefully revert back to normal.