0

Discussion topic: Can't control volume with sky remote

Reply
Avatar for JeannieL
Level 0 icon
What's this?
This message was authored by: JeannieL

Message posted on ‎07 May 2023 01:59 PM

Can't control volume with sky remote

My new Cello tv doesn't come up with a code  to connect to sky remote

Report post
Post 1 of 5
4,941 Views
0 Likes
Reply
Reply

All Replies

Avatar for Laing1
Level 16 icon
What's this?
Superuser
This message was authored by: Laing1

Message posted on ‎07 May 2023 02:57 PM

Re: Can't control volume with sky remote

Posted by a Superuser, not a Sky employee. Find out more
@JeannieL wrote:

My new Cello tv doesn't come up with a code  to connect to sky remote

@JeannieL Try resetting your remote.
Press the buttons 7 & 9 together on the remote until it’s led flashes four times.
Then press 1 & 3 together until the led flashes twice then follow onscreen instructions to repair the remote.


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
Report post
Post 2 of 5
4,934 Views
Reply
Avatar for Olivetree3
Level 0 icon
What's this?
This message was authored by: Olivetree3

Message posted on ‎10 May 2023 01:35 AM

Re: Can't control volume with sky remote

Same no luck even when I entered in the tv model number manually.

Report post
Post 3 of 5
4,909 Views
0 Likes
Reply
Avatar for Laing1
Level 16 icon
What's this?
Superuser
This message was authored by: Laing1

Message posted on ‎10 May 2023 04:24 PM

Re: Can't control volume with sky remote

Posted by a Superuser, not a Sky employee. Find out more
@Olivetree3 wrote:

Same no luck even when I entered in the tv model number manually.

@Olivetree3 try the vestel tv's as they make loads of TV's for different companies so trying the vestel codes may work


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
Report post
Post 4 of 5
4,897 Views
0 Likes
Reply
Avatar for Butty11
Level 0 icon
What's this?
This message was authored by: Butty11

Message posted on ‎20 Dec 2024 07:47 PM

Re: Can't control volume with sky remote

FYI, I bought a new Cello webos tv and tried to pair my SKY Q remote to it.

Took a lot of doing, but the answer was simple...it uses LG software, so...

Just use the first LG option 

Home>Settings>Setup>Remote>Follow instructions>Type in LG>select Find it for me (the first option worked for me)

I can now control Volume, Source and Switch off TV and SKY box.

Report post
Post 5 of 5
451 Views
Reply
Reply