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Discussion topic: Can't control volume with sky remote

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This message was authored by JeannieL This message was authored by: JeannieL

Can't control volume with sky remote

My new Cello tv doesn't come up with a code  to connect to sky remote

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This message was authored by Laing1 This message was authored by: Laing1

Re: Can't control volume with sky remote

Posted by a Superuser, not a Sky employee. Find out more

@JeannieL wrote:

My new Cello tv doesn't come up with a code  to connect to sky remote


@JeannieL Try resetting your remote.
Press the buttons 7 & 9 together on the remote until it’s led flashes four times.
Then press 1 & 3 together until the led flashes twice then follow onscreen instructions to repair the remote.


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
This message was authored by Olivetree3 This message was authored by: Olivetree3

Re: Can't control volume with sky remote

Same no luck even when I entered in the tv model number manually.

This message was authored by Laing1 This message was authored by: Laing1

Re: Can't control volume with sky remote

Posted by a Superuser, not a Sky employee. Find out more

@Olivetree3 wrote:

Same no luck even when I entered in the tv model number manually.


@Olivetree3 try the vestel tv's as they make loads of TV's for different companies so trying the vestel codes may work


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
This message was authored by Butty11 This message was authored by: Butty11

Re: Can't control volume with sky remote

FYI, I bought a new Cello webos tv and tried to pair my SKY Q remote to it.

Took a lot of doing, but the answer was simple...it uses LG software, so...

Just use the first LG option 

Home>Settings>Setup>Remote>Follow instructions>Type in LG>select Find it for me (the first option worked for me)

I can now control Volume, Source and Switch off TV and SKY box.

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