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Discussion topic: Can't access recordings

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This message was authored by Lemontart This message was authored by: Lemontart

Can't access recordings

My Sky Q box is recording programmes but when I select Recordings I can't access anything. It says "Sorry, this service is currently unavailable".
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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Can't access recordings

Posted by a Superuser, not a Sky employee. Find out more

@Lemontart 

The first thing to try is rebooting the Sky Q box. Post again in this thread if you don't know how to do that. 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by Quoman7 This message was authored by: Quoman7

Re: Can't access recordings

Posted by a Superuser, not a Sky employee. Find out more

@Lemontart wrote:
My Sky Q box is recording programmes but when I select Recordings I can't access anything. It says "Sorry, this service is currently unavailable".

Hi @Lemontart  As already suggested. try rebooting your main SKYQ box by turning the power off at the socket for 30 sec then turn back on to reboot.

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