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Discussion topic: Can't access recordings

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Avatar for Lemontart
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This message was authored by: Lemontart

Message posted on ‎04 Apr 2023 10:45 PM

Can't access recordings

My Sky Q box is recording programmes but when I select Recordings I can't access anything. It says "Sorry, this service is currently unavailable".
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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210

Message posted on ‎05 Apr 2023 05:17 AM

Re: Can't access recordings

Posted by a Superuser, not a Sky employee. Find out more

@Lemontart 

The first thing to try is rebooting the Sky Q box. Post again in this thread if you don't know how to do that. 


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This message was authored by: Quoman7

Message posted on ‎05 Apr 2023 07:24 AM

Re: Can't access recordings

Posted by a Superuser, not a Sky employee. Find out more
@Lemontart wrote:
My Sky Q box is recording programmes but when I select Recordings I can't access anything. It says "Sorry, this service is currently unavailable".

Hi @Lemontart  As already suggested. try rebooting your main SKYQ box by turning the power off at the socket for 30 sec then turn back on to reboot.

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