Can connect old sky Q boxes to new main box all Wi-Fi - all connected to internet but mini boxes e

[EZYBB]

I go an upgraded main box today but I can't get my existing mini boxes to connect - just get error saying unable to connect.

tried WPS buttons etc - no luck 

[Greenfingers001]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[EZYBB]

I spoke to a SKY technician and it turns out that the existing SKY Q boxes need to be paired with the new main box - but the set up instructions in the new main box are for new complete installations - not just replacing the new box so they don't cover this.  Also we don't have the main TV connected to the main box - all our TVs are wi-fi so we had no way of telling what the status of the main box or the error messages coming from the box - when we connected a spare TV via HDMI cable to the main box we were able to view the problems - again the instructions also assume you have a TV connected via HDMI  - the instructions don't say this is a MUST and dont' cover the wi-fi only set up.

Thanks for your help