Can I stop the 5 GHz network switching itself back on

[1234Neil12345]

I have my own WiFi mesh and don't have sky broadband. To prevent SKy Q interfering with my mesh, I have accessed the admin settings to turn off the 5GHz WiFi network.

The Qbox keeps switching this back on. Anyone know how to prevent this happening so it stays off?

[oldfella]

Hi @1234Neil12345 

Do you have your Q box connected by Ethernet?

[1234Neil12345]

No it's connected by WiFi. Sky uses the 2.4 GHz band to connect to the router and the 5Ghz band to create it's own mesh. Come if you have sky broadband and/ or more than one sky Q. Otherwise it just interferes with other devices. It is only the 5GHz that I switch off

[PandJ2020]

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@1234Neil12345 wrote:

It is only the 5GHz that I switch off

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Q to Q connectivity (without using ethernet) requires 5G band.  It will switch back on to communicate.  Using a 3rd party mesh requires ethernet connection from node to prevent disconnects.

Change the channels on your router to prevent interference - Q uses 36 to 48.  (Or you can narrow the width from 36 to 40 on the Q)

[1234Neil12345]

Hi,

I only have a single Sky Q box so I don't need Q to Q connectivity. Rather than messing around with my router settings I want to turn the 5GHz band off on my Q box. As explained earlier I am able to turn it off but it periodically turns itself back on.

[stereohaven]

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@1234Neil12345 wrote:

As explained earlier I am able to turn it off but it periodically turns itself back on.

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Yep, it does that and I am not aware of a way to totally prevent it, although I found hardwiring via Ethernet and turning all WiFi off seemed to "stick" longer than messing around with individual bands personally.

[PandJ2020]

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@1234Neil12345 wrote:

I only have a single Sky Q box so I don't need Q to Q connectivity.

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...but the Q box doesn't know that and is likely to be switching it on to check.

Changing your router is the only sure fire way.