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Discussion topic: Can I put my sky box in a cupboard?

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This message was authored by Laura341 This message was authored by: Laura341

Can I put my sky box in a cupboard?

Hi there

im thinking about storing the box in cabinets next to the fireplace but wondered whether the sky q remote will still work. I've read conflicting opinions on this. Is it Bluetooth controlled? Does it also have infra red? I read that while it's Bluetooth the IR still does the sound!! So confused. It's a remote with the blue button. 
many thanks 


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This message was authored by best+of+the+best This message was authored by: best+of+the+best Answer

Re: Can I put my sky box in a cupboard?

Posted by a Superuser, not a Sky employee. Find out more

@Laura341 wrote:

Hi there

im thinking about storing the box in cabinets next to the fireplace but wondered whether the sky q remote will still work. I've read conflicting opinions on this. Is it Bluetooth controlled? Does it also have infra red? I read that while it's Bluetooth the IR still does the sound!! So confused. It's a remote with the blue button. 
many thanks 


Hi @Laura341 the most important thing is whether the cabinet allows for adequate ventilation for the Sky Q box 

The Sky Q remote will operate the Sky Q box whilst in a cupboard/cabinet as bluetooth doesn't need line of sight

But like I said your Sky Q box needs plenty of ventilation as it can easily overheat.

 

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This message was authored by best+of+the+best This message was authored by: best+of+the+best Answer

Re: Can I put my sky box in a cupboard?

Posted by a Superuser, not a Sky employee. Find out more

@Laura341 wrote:

Hi there

im thinking about storing the box in cabinets next to the fireplace but wondered whether the sky q remote will still work. I've read conflicting opinions on this. Is it Bluetooth controlled? Does it also have infra red? I read that while it's Bluetooth the IR still does the sound!! So confused. It's a remote with the blue button. 
many thanks 


Hi @Laura341 the most important thing is whether the cabinet allows for adequate ventilation for the Sky Q box 

The Sky Q remote will operate the Sky Q box whilst in a cupboard/cabinet as bluetooth doesn't need line of sight

But like I said your Sky Q box needs plenty of ventilation as it can easily overheat.

 

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Can I put my sky box in a cupboard?

Posted by a Superuser, not a Sky employee. Find out more

@Laura341 

With the risk of overheating mentioned already, placing it in cupboards next to a fireplace might not be the best positioning. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by Chodley This message was authored by: Chodley

Re: Can I put my sky box in a cupboard?

Posted by a Superuser, not a Sky employee. Find out more

@Daniel0210 wrote:

@Laura341 

With the risk of overheating mentioned already, placing it in cupboards next to a fireplace might not be the best positioning. 



My thoughts exactly. Cupboard elsewhere maybe.

This message was authored by oj01 This message was authored by: oj01

Re: Can I put my sky box in a cupboard?

Posted by a Superuser, not a Sky employee. Find out more

@Laura341 In terms of the IR controlling the sound, that's controlling the volume on your actual TV. 


Sky Community Forum SuperUser
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Laura341
Topic Author
This message was authored by Laura341 This message was authored by: Laura341

Re: Can I put my sky box in a cupboard?

Thanks so much for your responses. It's a fireplace but has no fire in it. But still there isn't really any ventilation in the cupboard so that's something I will have to think about. Thanks again for your help 

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Can I put my sky box in a cupboard?

Posted by a Superuser, not a Sky employee. Find out more

@Laura341 

Sky Q boxes use materials that can cope with the normal heat generated but you should always be able to place the palm of your hand on top of the box and not have to immediately lift it off. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Laura341
Topic Author
This message was authored by Laura341 This message was authored by: Laura341

Re: Can I put my sky box in a cupboard?

Ok thank you I'll make sure it has space around it and see how it goes. Thanks again

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