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Discussion topic: Can I get a new sky Q remote

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Avatar for Sheri2
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This message was authored by: Sheri2

Message posted on ‎10 Jan 2025 10:19 PM

Can I get a new sky Q remote

One of my sky Q remotes is broken so please can you send me another one out. 

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Avatar for oldfella
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Superuser
This message was authored by: oldfella

Message posted on ‎10 Jan 2025 10:24 PM

Re: Can I get a new sky Q remote

Posted by a Superuser, not a Sky employee. Find out more
@Sheri2 wrote:

One of my sky Q remotes is broken so please can you send me another one out. 

Hi @Sheri2 

Check the following link and it will lead to a form for a replacement remote.
https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment
In the meantime if you have an Apple device with Sky Go you can set up a virtual remote to control your Q boxes.
See following link.
https://helpforum.sky.com/t5/Sky-TV/Virtual-Sky-Q-Remote-Now-Available-on-Sky-Go/ba-p/4363637?

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