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Discussion topic: Can I book engineer?

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This message was authored by ChadRyan This message was authored by: ChadRyan

Can I book engineer?

does anyone know if Sky allows there sky customers to book engineer appointments yes, or no

 


Moderator note: Changed title to reflect topic more.


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This message was authored by Daniel0210 This message was authored by: Daniel0210 Answer

Re: Hi

Posted by a Superuser, not a Sky employee. Find out more

@ChadRyan wrote:

does anyone know if Sky allows there sky customers to book engineer appointments yes, or no


Yes (for Sky Q where you've posted today and posted previously). 

 

Now, if you tell us why you think you need an engineer we may be able to help you and save an engineer a visit.

 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

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This message was authored by Daniel0210 This message was authored by: Daniel0210 Answer

Re: Hi

Posted by a Superuser, not a Sky employee. Find out more

@ChadRyan wrote:

does anyone know if Sky allows there sky customers to book engineer appointments yes, or no


Yes (for Sky Q where you've posted today and posted previously). 

 

Now, if you tell us why you think you need an engineer we may be able to help you and save an engineer a visit.

 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
ChadRyan
Topic Author
This message was authored by ChadRyan This message was authored by: ChadRyan

Re: Hi

Some of my sky Q recording still disappearing. What is the reason why they keep disappearing please

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Hi

Posted by a Superuser, not a Sky employee. Find out more

@ChadRyan 

Could be the box storage is gettin near capacity. Have you got lots of recordings?


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
ChadRyan
Topic Author
This message was authored by ChadRyan This message was authored by: ChadRyan

Re: Hi

yes I've got lots of recordings as I've recorded a lot of stuff

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Hi

Posted by a Superuser, not a Sky employee. Find out more

@ChadRyan 

What % are you currently at? 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
ChadRyan
Topic Author
This message was authored by ChadRyan This message was authored by: ChadRyan

Re: Hi

Yes I got a lot of recordings as I recorded a lot of stuff on my sky box, I thought you told me whatever sky box I've got, I've been recorded up to fairs and recordings whether it is a 1 box over 2GB box what does it matter

ChadRyan
Topic Author
This message was authored by ChadRyan This message was authored by: ChadRyan

Re: Hi

How do I check this can you tell me please

ChadRyan
Topic Author
This message was authored by ChadRyan This message was authored by: ChadRyan

Re: Hi

my percentage is 32%used 

This message was authored by Chodley This message was authored by: Chodley

Re: Hi

Posted by a Superuser, not a Sky employee. Find out more

It's not that then

 

Are they maybe downloads that have expired rather than recordings of live broadcasts?

 

I assume you haven't had any hard drive error warning messages?

ChadRyan
Topic Author
This message was authored by ChadRyan This message was authored by: ChadRyan

Re: Hi

I don't understand what you mean can you explain what you mean please I know I haven't had any hard Issues or error messages

This message was authored by Chodley This message was authored by: Chodley

Re: Hi

Posted by a Superuser, not a Sky employee. Find out more

@ChadRyan wrote:

I don't understand what you mean can you explain what you mean please I know I haven't had any hard Issues or error messages


I mean downloads (i.e. on-demand sky cinema or catchup stuff) can expire, unlike recordings of live broadcasts.

This message was authored by Danielle2924 This message was authored by: Danielle2924

Re: Can I book engineer?

I have received my sky stream and broadband device but have now realised I do not have a telephone line to connect it to. I need an engineer to install broadband? 

ChadRyan
Topic Author
This message was authored by ChadRyan This message was authored by: ChadRyan

Re: Can I book engineer?

can you anyone tell me what does the Red light mean on the sky box And how do I resolve this issue, please because my sky box never done this before. It's only been doing this since I down the factory reset on the box so can anyone tell me how I get it to stop doing this please?

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Can I book engineer?

Posted by a Superuser, not a Sky employee. Find out more

@ChadRyan 

I presume you mean the red light that shows you the box is either recording or downloading a programme. 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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