Can I book engineer?

[ChadRyan]

does anyone know if Sky allows there sky customers to book engineer appointments yes, or no

Moderator note: Changed title to reflect topic more.

[Daniel0210 · Accepted solution]

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@ChadRyan wrote:

does anyone know if Sky allows there sky customers to book engineer appointments yes, or no

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Yes (for Sky Q where you've posted today and posted previously). 

Now, if you tell us why you think you need an engineer we may be able to help you and save an engineer a visit.

[ChadRyan]

Some of my sky Q recording still disappearing. What is the reason why they keep disappearing please

[Daniel0210]

@ChadRyan 

Could be the box storage is gettin near capacity. Have you got lots of recordings?

[ChadRyan]

yes I've got lots of recordings as I've recorded a lot of stuff

[Daniel0210]

@ChadRyan 

What % are you currently at? 

[ChadRyan]

Yes I got a lot of recordings as I recorded a lot of stuff on my sky box, I thought you told me whatever sky box I've got, I've been recorded up to fairs and recordings whether it is a 1 box over 2GB box what does it matter

[ChadRyan]

How do I check this can you tell me please

[ChadRyan]

my percentage is 32%used 

[Chodley]

It's not that then

Are they maybe downloads that have expired rather than recordings of live broadcasts?

I assume you haven't had any hard drive error warning messages?

[ChadRyan]

I don't understand what you mean can you explain what you mean please I know I haven't had any hard Issues or error messages

[Chodley]

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@ChadRyan wrote:

I don't understand what you mean can you explain what you mean please I know I haven't had any hard Issues or error messages

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I mean downloads (i.e. on-demand sky cinema or catchup stuff) can expire, unlike recordings of live broadcasts.

[Danielle2924]

I have received my sky stream and broadband device but have now realised I do not have a telephone line to connect it to. I need an engineer to install broadband? 

[ChadRyan]

can you anyone tell me what does the Red light mean on the sky box And how do I resolve this issue, please because my sky box never done this before. It's only been doing this since I down the factory reset on the box so can anyone tell me how I get it to stop doing this please?

[Daniel0210]

@ChadRyan 

I presume you mean the red light that shows you the box is either recording or downloading a programme.