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This discussion topic has been answered Discussion topic: CNN listing on the TV guide

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This message was authored by: JamesMcG1978

CNN (ch 506) programme times offset

I seem to be experiencing an issue where the listing for CNN (channel 506) have the correct shows listed, but all at the wrong time. For example, a show that starts at midnight, is listed as starting six hours later at 6am. The show is actually aired at midnight. In order for me to record the correct shows, I need to select record on whatever show it thinks is airing at midnight. In short, I'm having to record by airtime and not by the listing. This also means that the series link doesn't work as it records when the guide thinks the show is on, which actually aired six hours prior and is now missed.

 

I have carried out a soft reset by unplugging my Sky Q box for at least 30 seconds. This did not resolve the issue.

 

Next, I carried out a reset of my settings. This did not resolve the issue.

 

Next I used the hidden menu and carried out a factory reset, wiping all settings & recordings. This did not resolve the issue either.

 

I'm not sure what to do now & would appreciate any assistance that anyone can advise?

This message was authored by: Daniel0210

Re: CNN (ch 506) programme times offset

Posted by a Superuser, not a Sky employee. Find out more

@JamesMcG1978 

I have moved your post into the thread already discussing CNN issues. Please see the post marked as the answer. Sky don't own or operate CNN. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by: JamesMcG1978

Re: CNN listing on the TV guide

Thank you. It would appear to be an issue with CNN themselves. I'll just need to wait until they sort themselves out. Thank you for your response and for moving my question to the correct thread.

This message was authored by: AaronKing

CNN is wrong

My sky is saying the wrong listing on cnn 

This message was authored by: Daniel0210

Re: CNN is wrong

Posted by a Superuser, not a Sky employee. Find out more

@AaronKing 

I have moved your post into the thread already discussing CNN issues. Please see the post marked as the answer. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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