37

Discussion topic: Buy extra sky q mini box

Reply
Reply
This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Buy extra sky q mini box

Posted by a Superuser, not a Sky employee. Find out more

@DC1964 

 

I'd observe that errors made by salespeople don't negate contract terms, although the parent company should seek to remedy the situation if the customer has been disadvantaged by the error.  The Q contract, as noted above, is very clear: ownership of Q television hardware remains with Sky, and it is loaned for subscription use.

 

This topic has been repeatedly revisited here in the nearly eight years since Q was released because it is understandably confusing for Sky to charge a fee which is not a purchase price, but the outcome is always the same.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by athers2 This message was authored by: athers2

Re: Buy extra sky q mini box

You get them from sky £50 just go on your account 

they are also on eBay and probably your local Facebook seek and sell 

This message was authored by caesarome This message was authored by: caesarome

Re: Buy extra sky q mini box

Posted by a Superuser, not a Sky employee. Find out more

@athers2 wrote:

they are also on eBay and probably your local Facebook seek and sell 


As Sky own them anyone selling them is selling stolen equipment so it is advisable not to purchase these as you will run into difficulties when they are blocked by Sky.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
This message was authored by Invisiblename This message was authored by: Invisiblename

Re: Buy extra sky q mini box

Posted by a Superuser, not a Sky employee. Find out more

@athers2 wrote:

You get them from sky £50 just go on your account 

they are also on eBay and probably your local Facebook seek and sell 


Promoting the sale of stolen goods on an open forum might not be a good idea!

I am just another Sky customer!
This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Buy extra sky q mini box

Posted by a Superuser, not a Sky employee. Find out more

@athers2 wrote:

they are also on eBay and probably your local Facebook seek and sell 


Do Sky use EBay and Facebook nowadays?

I am just another Sky customer and my views are my own
This message was authored by dave1906 This message was authored by: dave1906

Re: Buy extra sky q mini box

As much as it's been fun reading all the experts getting upset about who owns the boxes and where you purchase them from did you manage to order them and how much are they?

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Buy extra sky q mini box

Posted by a Superuser, not a Sky employee. Find out more

@dave1906 

 

You won't get a response from a specific poster if you don't tag them.

 

The answers are 'from Sky' and  with a £49 fee for each box: it's not a purchase.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by Invisiblename This message was authored by: Invisiblename

Re: Buy extra sky q mini box

Posted by a Superuser, not a Sky employee. Find out more

@dave1906 wrote:

As much as it's been fun reading all the experts getting upset about who owns the boxes and where you purchase them from did you manage to order them and how much are they?


Nobody was "getting upset" - just pointing out that you can never "own" Sky Q equipment, just loan it.

I am just another Sky customer!
This message was authored by Ans38 This message was authored by: Ans38

Re: Buy extra sky q mini box

I'm just jumping on this thread as it's the closest to what I'm looking for....

 

If you add another mini box to your account, you pay the £50 for the box, but do have to pay any extra each month? I can't find any details on the site.

 

Cheers

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Buy extra sky q mini box

Posted by a Superuser, not a Sky employee. Find out more

@Ans38 

No. You can have a maximum of 4 mini boxes loaned to you by Sky. Each mini box which is loaned to you may be subject to a one off upfront charge but you only need one Sky Q monthly Multiscreen subscription.


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by Poiuytrewq123 This message was authored by: Poiuytrewq123

Re: Buy extra sky q mini box

Just to confuse things slightly I did buy a sky plus box and dish off sky back in 2009. 

I think it might have been a pre curser to now tv and may have been a very limited trial. 

as far as I could tell it was only available from curry's/pc world and for a one off payment you got sky to come and install the dish and box. It was all contract free and you also didn't need the box connected to a phone line. It caused real confusion to the customer service people and the installation guy as at that point they couldn't comprehend not having a phone line connected. BUT my info pack from curry's and after being on hold for ages always confirmed this set up did exist. 

you couldn't order pay per view through the box and not all services worked. Seem to remember having to phone up a few times and updates took ages to filter through to the box. I think it took bout 48 hours before any updates worked.  Watching pay per view sport was impossible as the box couldn't get the message you had paid for something in time even if they activated it over the phone.

 

as I say, i did own the equipment as it was all in a one off payment and was contract free. 

other than that one off bizarre set up that I never saw again, sky have always been clear they own the equipment and must be sent back. 

This message was authored by Darren686 This message was authored by: Darren686

Re: Buy extra sky q mini box

Are Sky Q mini boxes free?  i would like another one, does anyone know how much please? if any cost, i know the sky q system is quite dated now, are they still available?

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Buy extra sky q mini box

Posted by a Superuser, not a Sky employee. Find out more

@Darren686 

They are still available and still loaned to customers. Each mini box which is loaned to you may be subject to a one off upfront charge but you only need one Sky Q monthly Multiscreen subscription. 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by trevorswan This message was authored by: trevorswan

Re: Buy extra sky q mini box

But do you then own them, or do you have to return if you left.?

This message was authored by GD1 This message was authored by: GD1

Re: Buy extra sky q mini box

Posted by a Superuser, not a Sky employee. Find out more

@trevorswan  See @Daniel0210  reply.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion