Brown

[1JKB]

"Unsuccessful connection" related to sky W mini box.

main box connection is fine and fully connected.

have tried resetting and various on the mini box and alway now bakc with "unsuccessful connection"

[MightyQuinn]

Hi @1JKB   Try working through the help pages. If it doesn't work you may need a booster box or an installer. For these you will need to involve Sky.

https://www.sky.com/help/articles/setting-up-sky-q-mini-box