25 Jun 2023 12:17 PM
Hi, my remote control has broke so will need a new one as I can't use the sky box q now 🙁
25 Jun 2023 12:22 PM
Posted by a Superuser, not a Sky employee. Find out moreWould suggest trying to repair your Sky q remote as described in this Sky q help article;
https://www.sky.com/help/articles/fix-remote
If none of this helps, on the last page of that article, select 'I still need help' and you can order a replacement remote via the online form.
12 Dec 2023 05:10 PM
I need a new one poor customer service from sky
12 Dec 2023 05:13 PM
Posted by a Superuser, not a Sky employee. Find out moreUse the link from the post above yours!
(It might be quicker to purchase a new one from a retailer / main supermarket. If you do that as well you’ll always have a spare).
12 Dec 2023 05:15 PM
I am not happy cbuying one when I was advised I would get one free
12 Dec 2023 05:27 PM
Posted by a Superuser, not a Sky employee. Find out more
@Faithlyn wrote:I am not happy cbuying one when I was advised I would get one free
So use the link in the post above yours then. The advice to buy one locally was just a suggestion to get you one quicker
12 Dec 2023 05:29 PM
Posted by a Superuser, not a Sky employee. Find out more
@Faithlyn wrote:
I am not happy cbuying one when I was advised I would get one free
@Faithlyn the link provided by @lettice leads you to requesting a free replacement remote
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