Broadband rubbish

[SpikeT4867]

Had the new broadband last month all tvs don't work just blue screens with unable to connect couldn't watch the tv last night I want a refund and come and take the box what you fitted on the wall and put the old one back on this is the worst service I have ever had

[Daniel0210]

---

@SpikeT4867 wrote:

Had the new broadband last month all tvs don't work just blue screens with unable to connect couldn't watch the tv last night I want a refund and come and take the box what you fitted on the wall and put the old one back on this is the worst service I have ever had

---

@SpikeT4867 
In case you aren’t aware this is a customer to customer forum and you’re not contacting Sky Customer Services by posting on here.

Sky won't refund you based on a post on here. As customers we don't know what box you're referring to so perhaps explain from the beginning including what Sky services you subscribe to and what's happening. 

[TimmyBGood]

---

@SpikeT4867 wrote:

I want a refund and come and take the box what you fitted on the wall and put the old one back on 

---

It's not possible to revert from FTTP to FTTC: broadband distribution over copper is technology from the last century and isn't coming back.