Im trying to subscribe to Disney + i have payed £3.99 today and when i try to watch it, it says call

[Sarah461]

Im trying to subscribe to Disney + i have payed £3.99 today and when i try to watch it, it says call  as this can't be done on your TV?

[oldfella]

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@Sarah461 wrote:

Im trying to subscribe to Disney + i have payed £3.99 today and when i try to watch it, it says call  as this can't be done on your TV?

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Hi @Sarah461 

If you are subscribing through Sky then did you follow the procedure below?

https://www.sky.com/help/articles/sky-marketplace