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Discussion topic: Netflix

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This message was authored by: Xeus37

Netflix

Why is my connection speed to Netflix only26 mbps and loading is slow 

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This message was authored by: Mark39

Re: Netflix

Posted by a Superuser, not a Sky employee. Find out more

Poor wifi is likely to be the answer, if that's how you're connected.

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This message was authored by: Xeus37

Re: Netflix

dont think its the wifi because if i log on to netflix on just the tv and check settings im getting 46mbps but if i go through sky q box its only 26mbps so its cant be my wifi as its connected via hard wire to sky from my router but the tv is by wifi

This message was authored by: oldfella

Re: Netflix

Posted by a Superuser, not a Sky employee. Find out more

@Xeus37 wrote:

dont think its the wifi because if i log on to netflix on just the tv and check settings im getting 46mbps but if i go through sky q box its only 26mbps so its cant be my wifi as its connected via hard wire to sky from my router but the tv is by wifi


Hi @Xeus37 

If your Q box is on Ethernet and if you don't have any mini boxes have you switched off all the WiFi on the Q box.

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This message was authored by: Xeus37

Re: Netflix

ill have to check that later but thanks for pointing that bit of info out to me .will let you know at some point

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