13 May 2023 08:20 PM
I'm having trouble with my picture, intermittently the picture goes all saturated with bright colours, sometimes pulling the hdmi or turning the box off and on works but always comes back after a while, it's worse with prime and Netflix, tried them on tv alone and ok.
can anyone shed some light or is it a new box
14 May 2023 09:01 AM
Posted by a Superuser, not a Sky employee. Find out more
@Paul+Steepe wrote:
I'm having trouble with my picture, intermittently the picture goes all saturated with bright colours, sometimes pulling the hdmi or turning the box off and on works but always comes back after a while, it's worse with prime and Netflix, tried them on tv alone and ok.
can anyone shed some light or is it a new box
Hi @Paul+Steepe Try changing the video output from the SKYQ box to 1080i
14 May 2023 12:55 PM
Hi, tried that, still happens and tried different hdmi port on the tv, even tried a different hdmi lead, it can be ok for a day but that's rare, turning the box off and on sometimes sorts it for a bit.
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