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Discussion topic: Box saying no card inserted. But it is.

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This message was authored by: Jools0112

Box saying no card inserted. But it is.

Tv working fine last night. Today asking me to insert card. Have tried the usual taken out, dusted and re-inserted but it's not registering. Any ideas?

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This message was authored by: LJB-C

Re: Box saying no card inserted. But it is.

Posted by a Sky employee

Good morning @Jools0112,  I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141
 

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