2

This discussion topic has been answered Discussion topic: Box exchange with dpd

Reply
This message was authored by: Kawasaki62

Box exchange with dpd

How do I package my sky q box for doorstep exchange with dpd

Best Answers
This message was authored by: nigea99 Answer

Re: Box exchange with dpd

Posted by a Superuser, not a Sky employee. Find out more

@Kawasaki62 wrote:
How do I package my sky q box for doorstep exchange with dpd

hi @Kawasaki62 

 

It goes in the same box the new one arrives in - just make sure it is ready & take out & keep your viewing card

 

In theory you need to send back the old remote, power cable and HDMI cable but in practice it shouldn't matter if send back the old or new ones  - although you need to be aware that some boxes (V2 2TB) have a separate power supply

View this Answer within the discussion

Did this answer not help you?

Reply

All Replies

This message was authored by: nigea99 Answer

Re: Box exchange with dpd

Posted by a Superuser, not a Sky employee. Find out more

@Kawasaki62 wrote:
How do I package my sky q box for doorstep exchange with dpd

hi @Kawasaki62 

 

It goes in the same box the new one arrives in - just make sure it is ready & take out & keep your viewing card

 

In theory you need to send back the old remote, power cable and HDMI cable but in practice it shouldn't matter if send back the old or new ones  - although you need to be aware that some boxes (V2 2TB) have a separate power supply

Did this answer not help you?

Avatar for Kawasaki62
Level 1 icon
Topic Author
This message was authored by: Kawasaki62

Re: Box exchange with dpd

Hi thanks for.the reply this answered my question.lets hope I get a good driver 👍🙂

Reply
Answered - Go to Answer