Boost to Netflix Premium

[Jeanette01]

My Netflix has now been Boosted to Premium but I don't see any difference on screen. Do I have to alter the app?

[MightyQuinn]

Hi @Jeanette01   The boost to Premium means you can watch Netflix on 4 screens at the same time. It also includes UHD, so unless you are watching on multiple devices, or watching 4K programmes, you will not notice any difference.

[Jeanette01]

Paying extra though! Thanks.

[PandJ2020]

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@Jeanette01 wrote:
My Netflix has now been Boosted to Premium but I don't see any difference on screen. Do I have to alter the app?

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What difference were you expecting?

[MightyQuinn]

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@Jeanette01 wrote:
Paying extra though! Thanks.

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Hi @Jeanette01   The question is then, why are you paying extra for something you don't want? The differences have changed since I last looked, for example Premium is ad-free. Netflix Plans

[PandJ2020]

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@Jeanette01 wrote:
Do I have to alter the app?

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Not the app but ensure your Q box display settings is 2160P.

If you can, use the NetFlix app on your TV (if it has it) - this will almost certainly give better quality (UHD/HDR).

[Jeanette01]

Was included when doing upgrade to contracts. I'll look at the link to the different plans you've given. Thanks.

[Jeanette01]

The Basic plan had been discontinued so we've been upgraded at a lower monthly cost than going direct with Netflix. Premium has no adverts right enough so that's a bonus! Thanks again.

[Jeanette01]

Where do I look for the Display Settings on my Q box? Sorry I'm not that technical! Thanks

[PandJ2020]

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@Jeanette01 wrote:
Where do I look for the Display Settings on my Q box? Sorry I'm not that technical! Thanks

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press Home on your remote, select Settings, then Setup, and then Audio visual.

From there, choose Picture resolution

[Jeanette01]

Thanks. All ok