Bob

[Robert202]

Sky q box not working

[Daniel0210]

@Robert202 

Are you seeing a viewing card error message by any chance? 

[MightyQuinn]

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@Robert202 wrote:

Sky q box not working

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Hi @Robert202   If you want your fellow customers to help you, we will need a few more clues.

[Robert202]

Anybody else having problems with q box cant get any channels

[oldfella]

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@Robert202 wrote:

Anybody else having problems with q box cant get any channels

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Hi @Robert202 

Have you tried rebooting your Q box?
To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.
Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.
Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)

note: some features may take up to 5 minutes to return.

[Robert202]

sky q not been working all day anybody heard that they having problems

[Daniel0210]

@Robert202 

Yes as per this thread

https://helpforum.sky.com/t5/Sky-Q/My-viewing-card-keep-s-dropping-in-and-out-Would-like-an-online-c...