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Discussion topic: Bluetooth remote

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This message was authored by: jssbfs

Message posted on ‎23 May 2023 02:21 PM

Bluetooth remote

My sky boxes are in another room from the TV, the remotes only work if I stand next to the wall where the boxes are. Do Sky offer a booster or repeater?

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This message was authored by: TimmyBGood

Message posted on ‎23 May 2023 02:25 PM

Re: Bluetooth remote

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@jssbfs wrote:

Do Sky offer a booster or repeater?

No, not for Bluetooth.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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This message was authored by: jssbfs

Message posted on ‎23 May 2023 02:33 PM

Re: Bluetooth remote

Is there any other company who can supply a booster.? There are lots on Amazon but not sure if they would work.

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This message was authored by: TimmyBGood

Message posted on ‎23 May 2023 02:38 PM - last edited: ‎23 May 2023 02:38 PM

Re: Bluetooth remote

Posted by a Superuser, not a Sky employee. Find out more

@jssbfs 

 

I don't recall any post in this forum confirming success with any particular hardware, but then only a tiny number of Q households are likely to be in need of such a thing.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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Message posted on ‎23 May 2023 02:42 PM - last edited: ‎23 May 2023 02:45 PM

Re: Bluetooth remote

Posted by a Superuser, not a Sky employee. Find out more

hi @jssbfs

 

I am afraid I can't help re a booster but I have to admit I am surprised you feel you need one. 

 

Over time I have done a few tests with my remotes & I have controlled my main box which is situated in an alcove by my front window from my back garden outside - so through 2 walls and  2 rooms  as well as from upstairs. 

 

I am thus guessing there is something in your wall that is blocking bluetooth signals 

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