0
Discussion topic: Black line across screen and ghosting images
Reply
Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
This message was authored by: Bill1960
Message posted on 09 Oct 2023 11:17 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Black line across screen and ghosting images
Over last few weeks a thin black horizontal line has started to appear across the middle of the screen. It can be there for an hour or two but then disappear.
we have also started to see ghosting images on the screen.
Reply
Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
This message was authored by: PandJ2020
Posted by a Superuser, not a Sky employee.
Find out more
Message posted on 09 Oct 2023 11:27 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Black line across screen and ghosting images
Try rebooting your Q box first - turn it off, wait 30 seconds and turn it on. (This often fixes graphic glitches)
Ensure the HDMI leads are fully seated on the Q and TV.
It's not clear if this is a fault with the Q or the TV - 'ghosting' would seem to indicate the latter. Do you have any other input sources to check?
I am just another Sky customer and my views are my own even if you don't like the answers
Reply
Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page