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Discussion topic: Basic Help, please

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This message was authored by Ke This message was authored by: Ke

Basic Help, please

At the moment I have 2 x Sky+HD boxes, 2 x Viewing Cards, one upstairs and one down.

We live on Jersey CI, so can't get Sky Broadband, and ours is very iffy.

We want to get a SkyQ Wi-Fi box for downstairs, 

 

Does this box also plug into current Dish as well as Internet. ?

 

Is there any known problems to keeping 1 x Sky+HD Box and 1 x SkyQ box ?

 

Thank you for your help

 

Keith

 

 


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This message was authored by Daniel0210 This message was authored by: Daniel0210 Answer

Re: Basic Help, please

Posted by a Superuser, not a Sky employee. Find out more

@Ke 

A Sky Q box replaces the Sky+HD set up and an engineer will make a slight change to the LNB on your satellite dish. You'd need one main Sky Q box and a Sky Q mini box for the other TV. This will require a Multiscreen subscription too so remember to ask for a mini box and Multiscreen. Also remember both boxes would be loaned to you and have to be returned as and when you cancel. 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

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This message was authored by Daniel0210 This message was authored by: Daniel0210 Answer

Re: Basic Help, please

Posted by a Superuser, not a Sky employee. Find out more

@Ke 

A Sky Q box replaces the Sky+HD set up and an engineer will make a slight change to the LNB on your satellite dish. You'd need one main Sky Q box and a Sky Q mini box for the other TV. This will require a Multiscreen subscription too so remember to ask for a mini box and Multiscreen. Also remember both boxes would be loaned to you and have to be returned as and when you cancel. 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by nigea99 This message was authored by: nigea99

Re: Basic Help, please

Posted by a Superuser, not a Sky employee. Find out more

@Ke wrote:

At the moment I have 2 x Sky+HD boxes, 2 x Viewing Cards, one upstairs and one down.

We live on Jersey CI, so can't get Sky Broadband, and ours is very iffy.

We want to get a SkyQ Wi-Fi box for downstairs, 

 

Does this box also plug into current Dish as well as Internet. ?

 

Is there any known problems to keeping 1 x Sky+HD Box and 1 x SkyQ box ?

 

Thank you for your help

 

Keith

 

 


hi @Ke 

 

You may be better looking for a second hand box on ebay etc.

 

As @Daniel0210  says SKY Q totally replaces SKY HD & you can't have both SKY Q & SKY HD

 

May I suggest you also read some notes I have put together for people thinking of moving from SKY HD to SKY Q - see especially my references regarding recordings only being made on the main box & no separation or User prfofile system.

SKY HD to Q 

 

 

Ke
Topic Author
This message was authored by Ke This message was authored by: Ke

Re: Basic Help, please

Just to thank everyone who toook the trouble to reply / answer my question, really appreciate your help.

I am staying with 2 seperate Sky+HD boxes, and will save for new Smart TV.

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