BBC channel update free

[Lisasky]

My sky box is telling me to get a free update to watch BBC channels 

[NickNewark]

that's not a message I've seen from Sky before, can you give some more info. Are you sure it's not from a smart TV App? 

[nigea99]

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@Lisasky wrote:

My sky box is telling me to get a free update to watch BBC channels 

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Hi @Lisasky 

Please can you confirm  you have a SKY Q box.

How/ when do you get this message ?