Discussion topic: Asiitance fo our neighbour

This message was authored by: RDNG · ‎08 Sep 2026

Can some please point us in the right direction to assist our 80 year old neighbour who's remote has broken telephone said he has to wait 2 weeks. Or by one of sky

This message was authored by: GD1 · ‎08 Sep 2026

@RDNG If it's for Sky Q they can be bought reasonably cheaply online

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Samsung 75" 4K TV (Satellites 28E,19E & 13E), Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

This message was authored by: Laing1 · ‎08 Sep 2026

@RDNG wrote:

Can some please point us in the right direction to assist our 80 year old neighbour who's remote has broken telephone said he has to wait 2 weeks. Or by one of sky

@RDNG you could try the following link below if you can help him with a Sky ID

failing that it would mean a call to Sky or purchasing one from an online shop or local stores

https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch

I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV
Google Pixel 10 Pro XL mobile

Discussion topic: Asiitance fo our neighbour

Asiitance fo our neighbour

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