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Discussion topic: Cancelling sky tv but keeping broadband

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This message was authored by ceztr1st This message was authored by: ceztr1st

Cancelling sky tv but keeping broadband

Am I able to cancel Sky TV  but still keep the broadband? My contract has just ended.

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This message was authored by oldfella This message was authored by: oldfella

Re: Cancelling sky tv but keeping broadband

Posted by a Superuser, not a Sky employee. Find out more

@ceztr1st wrote:

Am I able to cancel Sky TV  but still keep the broadband? My contract has just ended.


No reason why not @ceztr1st 

This message was authored by MightyQuinn This message was authored by: MightyQuinn

Re: Cancelling sky tv but keeping broadband

Posted by a Superuser, not a Sky employee. Find out more

Hi @ceztr1st   Yes, telephone Sky.

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Cancelling sky tv but keeping broadband

Posted by a Superuser, not a Sky employee. Find out more

Yes @ceztr1st 


Sky TV
~ To cancel it completely you’ll need to contact Sky giving the required notice of 31 days. Remember, the latest T’s and C’s for TV subscriptions state you can only cancel within a minimum discounted term if Sky agree to it. If they do allow it you’ll end up paying off the rest of the discounted term.
Select ‘Need more help’ at the bottom of the following link which will lead to contact details.
https://www.sky.com/help/articles/cancel-sky-tv#contact-leave
(Make sure the flag in the bottom right corner is the correct one ie; UK or ROI).
UK customer ~ The link should include an email link and also a Message Us option (which is normally available between 9am and 7.30pm).
ROI customer ~ it’s only by ringing or writing in.

If you cancel correctly you should receive a confirmation email from Sky.

If you’re cancelling Sky Q totally don’t forget it’s very important that you keep you proof of posting indefinitely when you return the box(es) as Unipart are not quick at telling Sky you have sent equipment back. Return packaging will be sent out towards the end of your notice period.


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by Barney6 This message was authored by: Barney6

Re: Cancelling sky tv but keeping broadband

I wanted to do that as didn't want to pay for tv but after an hour talking to someone we were going round in circles and they only offered me a tv and broadband package which is odd as I know people who just have broadband but for some reason they just wouldn't let me keep it on its own so I cancelled it all 

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