Apps pausing/buffering?

[N+A+M+Butler]

Over recent months my sky q box pauses when I'm using apps. I suspect the sky q box. I've done the usual - reset etc but to no avail. Any ideas or thoughts ?

[lettice]

Have you tried a refresh of the Sky Q apps?

1. Press Home on your Sky Q remote, then highlight Settings
2. Press 0,0,1 and Select to access the Installer menu
3. Select Apps then highlight Refresh all Apps on this box. You'll see a message that says, 'Your apps are being refreshed'.
4. Press Dismiss to return to normal viewing.

The refresh can take 24 hours to complete.

More info that may help here;

https://www.sky.com/help/home/sky-tv/sky-tv-q/fixing-sky-q/fixing-q-tv-apps/fixing-other-tv-apps/art...