Apps not working sky q

[Eilidh7]

Apps not loading or sky q, tried to reboot etc nothing working

[lettice]

Do a refresh of your apps;

1. Press Home on your Sky Q remote, then highlight Settings
2. Press 0,0,1 and Select to access the Installer menu
3. Select Apps then highlight Refresh all Apps on this box. You'll see a message that says, 'Your apps are being refreshed'.
4. Press Dismiss to return to normal viewing.

The refresh can take 24 hours to complete

Also, have a read of this Sky Q help article on fixing app problems for Sky Q;

https://www.sky.com/help/home/sky-tv/sky-tv-q/fixing-sky-q/fixing-q-tv-apps/fixing-other-tv-apps/art...