Apps not working Sky Q

[Kelv.m]

I have tried to use the following apps -

iPlayer, ITVX,Netflix, YouTube,prime, Disney plus.

All of them either do not load or load but then screen goes black.

[Quoman7]

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@Kelv.m wrote:

I have tried to use the following apps -

iPlayer, ITVX,Netflix, YouTube,prime, Disney plus.

All of them either do not load or load but then screen goes black.

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Hi @Kelv.m Try rebooting your router by removing the power cable for 30 sec then reconnect to reboot, then reboot your main SKYQ box by turning the power off at the socket for 30 sec then turn back on to reboot?