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Discussion topic: Red button on sky mini

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This message was authored by Lea1234 This message was authored by: Lea1234

Red button on sky mini

Can't get red button services on sky q mini box. So dissatisfied. I've had nothing but problems since changing from sky plus. 

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This message was authored by oldfella This message was authored by: oldfella

Re: Red button on sky mini

Posted by a Superuser, not a Sky employee. Find out more

@Lea1234 wrote:

Can't get red button services on sky q mini box. So dissatisfied. I've had nothing but problems since changing from sky plus. 


Hi @Lea1234 

First try rebooting the main Q box and then when this is completely back up and running reboot the mini.
To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.
Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.
Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)

note: some features may take up to 5 minutes to return.

Reboot the mini as above..

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