0

Discussion topic: Apps missing

Reply
This message was authored by Ray+cov This message was authored by: Ray+cov

Apps missing

Hi All,

We have no apps, and mini boxes are not working. We have rebooted done 001, also the sky remote volume is not working.

I've tried rebooting now I've noticed I'm getting a message saying restricted access, your connection to the router is not confirmed.

All our bills are paid by dd,if that's not anything to do with it. We have phoned sky they have passed it to an engineer. Tia

M carlyon
Reply

All Replies

This message was authored by Chodley This message was authored by: Chodley

Re: Apps missing

Posted by a Superuser, not a Sky employee. Find out more

What does "done 001" mean? There are a lot of things you can do in that menu.

 

Remote needs re-pairing with your TV for the volume.

Ray+cov
Topic Author
This message was authored by Ray+cov This message was authored by: Ray+cov

Re: Apps missing

@Chodley 001 is the engineers menu, you highlight settings but do not press settings then press 001, it sometimes resets things.

M carlyon
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion